Welcome to the J.D. Byrider feedback site.

I own a 2002 Mercury Villager. Overall my experience was positive. My salesperson was a shorter hispanic man, and I think Marcos sounds familiar. He provided very good customer service throughout the whole process. The vehicle was clean and in good condition when I got it, and I was approved the same day. There are no current problems with the vehicle.

11/04/2008

I own a 1994 Dodge Stratus. My sales person was a man who was tall with blonde. I was done within a couple of hours and the car was in good condition when I got it. There have been no problems at all and the staff was really good. The exeprience was positive.

11/04/2008

I own a 2003 OLDSMOBILE Bravada. My overall experience was positive. My salesperson was Leonard. His service was good. I was approved for the car the same day. The car was clean but I feel some vibration in the tires. That is the only problem I am experiencing.

11/04/2008

I own a 1999 Pontiac Sunfire. I brought it in for an oil change that took about 20 or 30 minutes. It was covered and I did get a receipt. There are no problems right now and the staff there was great. The experience was extremely positive.

11/04/2008

I own a 1999 Pontiac Grand Am. Overall, my experience was positive. I brought the car in for various problems, which I`ve had ever since I bought the car. I`ve had to take it in to the shop about once a month, and it`s usually quickly serviced for me, taking no more than a couple of days. Some of the things wrong were under warranty, and I guess the price I paid was fair. I don`t really know that much about that stuff though. I think I was given a receipt, and the customer service was alright. Currently, I think there is a problem with my muffler.

11/04/2008

I own a 2002 Pontiac Grand Am. I took the vehicle in for an oil change. It took about 30 minutes to be completed. It was covered under warranty. I did receive paperwork that day. I was having a problem with the security system but I think it was my fault. THe customer service of the staff was very good. My overall experience was positive.

11/04/2008

I own a 2001 OLDSMOBILE Alero. Overall, my experience was very positive. My salesperson was Dave, and he was wonderful. My vehicle was in good condition and clean when I bought it. There are currently no problems with the vehicle, and I was approved the same day.

11/04/2008

I own a 2002 Dodge Caravan. Drew was my salesman. He was great. The van was clean and in good condition when I got it. Every now and then the tires go low. And I had my battery light come on once. I like the van though. I had to wait to get approved until I got my pay stubs from my newest job. Overall, my experience was positive.

11/04/2008

I own a 2000 Chrysler Concorde. Overall my experience was positive. I brought my vehicle in for a battery problem, and it took a couple of hours. I had to pay for the service, and I felt the price was fair. I received paperwork with the service, and the staff there treated me great. There are no current problems with the vehicle at this time.

11/04/2008

I own a 2001 OLDSMOBILE Alero. Overall, my experience was positive. I brought the car in because the service lights came on in relation to hitting potholes. It was quickly serviced for me, and my car was under warranty so I did not pay anything. I was not given a receipt, and the customer service was great. Currently, there are no problems with the vehicle.

11/04/2008

I own a 2002 Pontiac Grand Am. I brought my car in for the ignition module. It was in the shop for a day. It was under warranty. I got paperwork. The staff were excellent. I am not having any problems now. Overall, my experience was positive.

11/04/2008

I own a 2000 Ford Ranger. I bought my car from Matt who was a wonderful salesperson. The car was clean and in good condition when I bought it and there are no current problems. I was approved the same day and my overall experience was positive.

11/04/2008

I own a 2002 Ford Escort. Overall my experience was positive. My sales person was Rick, and I was approved the same day. My vehicle was excellent when I bought it, and I currently do not have any problems with my vehicle. Rick did a good job during the time that I spent at the dealership.

11/04/2008

I own a 1998 CHEVROLET Cavalier. I brought my car in for front end problems. It was in the shop for about a week which is what we expected. It was under warranty. I got paperwork. The staff were good. I am going to have to take it in to have them look at it again because it is still having the same problem. Overall, my experience was positive.

11/04/2008

But did we help this JD Byrider Customer with their problem ? I own a 2002 Dodge Stratus. Overall, my experience was neutral because it took a long time to have my car serviced and they didn`t care to call me and tell me how long it was going to take. I brought the car in becasue of damage on the hood, and a vibration that would occur at 63 mph. It was not quickly serviced, and took about four days. My car was under warranty, and I did not pay anything. I was given a receipt, and the customer service could have been better. I am not happy about the service. Currently, my car is running okay. It`s about time for me to take it in for an oil change and maintenance check.

11/04/2008