Apply NowVisit GoJDB.com Store Locations : Bad Credit Car Loan :  Need Credit for a Car : Need a Car but have Bad Credit
J.D. Byider
Locations: Click map below to find location near you.

Do you have feedback about a dealership to submit?

J.D. Byrider System-Wide Satisfaction Ratings

As of 11/19/2008

Sales 95%

Customers who purchased a vehicle are asked to rate the following:

  • Salesperson
  • Sales process
  • Approval process
  • Condition of the vehicle on delivery
  • Current condition of the vehicle
  • Service 89%

    Customers who had their vehicles serviced are asked to rate the following:

  • Service staff
  • Problems the vehicle had been having
  • How long it took to get the vehicle fixed
  • Whether the vehicle was repaired under warranty


  • In both instances, customers are asked to rate their experience as positive , neutral , or negative . Survey responses are shown below.

    Welcome to the J.D. Byrider feedback site.

    Are you searching for a first-hand consumer report? Here, J.D. Byrider customers give their honest customer feedback. You can find comments on customer service, quality and affordability of cars, the ease of the J.D. Byrider payment program and more.

    Click on the quote to read the verbatim comments of any customer.

        RATING

    DATE

    Positive Comment

    I own a 2003 KIA Other. I brought it in for a windshield. It was there for a few hours and the service was covered. I did get a receipt and there are no problems right now. I have no complaints with the staff and the experience was positive.

     

    11/04/2008

     
    Positive Comment

    I own a 2000 Pontiac Montana. My experience was positive. Bobby was my salesperson. My car was clean and running well when I got it. I was approved for the car in one day. Financing and approval was clearly explained to me. My car is still running alright.

     

    11/04/2008

     
    Positive Comment

    I own a 2001 GMC Jimmy. I brought my car in for them to install an emergency brake pedal kit. It took three or four hours to complete. It was covered under warranty. I received paperwork for the service. The customer service was good. Currently the ABS light has come on. Overall my experience was positive.

     

    11/04/2008

     
    Neutral Comment

    But did we help this JD Byrider Customer with their problem ? I own a 2001 Ford Escort. I recently brought the vehicle in to have fluid put in my transmission, it took a day or so for the vehicle to be serviced. The vehicle`s service was under warranty, and I did receive a receipt for the service. The staff was good, and there is a thump coming from the vehicle, and it needs an alingment also. Overall I would rate this experience neutral because the vehicle still has issues.

     

    11/04/2008

     
    Positive Comment

    I own a 1995 Buick Park Avenu. Overall my experience was very positive. I love JD Byrider and they have done everything they could to help me get my car. I brought the vehicle in to get new tires put on and it took an hour and a half. The price I paid was more than fair and I got a receipt. The staff were very helpful and have always been very helpful. The ABS light just recently came on and I need to call in to get an appointment soon.

     

    11/04/2008

     
    Positive Comment

    I own a 2002 CHEVROLET Blazer. My salesperson was Anthony. He and the other employees did a great job. It took two weeks to get everything done. My car was in alright condition when I got it, it was dirty. My car is doing good today. My experience was positive.

     

    11/04/2008

     
    Positive Comment

    I own a 2000 Ford Windstar. Overall, my experience was positive. My salesperson was a female. She was black and thin. She was good as far as customer service. The vehicle was in good condition and clean when I bought it (as far as I know). The only current problem with the car is that one of the side doors won`t shut all the way sometimes. I was approved the same day.

     

    11/04/2008

     
    Positive Comment

    I own a 2002 Dodge Durango. I brought my car in for the sensors and because it was jerking up and down. It took forty five minutes to an hour to complete. It was covered under warranty. I received paperwork for the service. The customer service was great. Currently the car is still jerking up and down. They told me to bring it back in when I am ready to have the heat worked on as well. Overall my experience was positive.

     

    11/04/2008

     
    Positive Comment

    I own a 2003 Ford Taurus. Overall, my experience was positive. I brought the car in because of problems with the swaybar links. It was quickly serviced for me, and I did not pay anything. It was not under warranty, but they fixed it for free because they hadn`t fixed the problem the first time I brought it in. I do not think i was given a receipt, and the customer service great. Currently, there are no problems with the vehicle.

     

    11/04/2008

     
    Positive Comment

    I own a 2003 KIA SEDONA. Overall my experience was positive. David worked with me and he is a wonderful guy. He did a great job with everything. The vehicle was in good condition and clean when I bought it and I was approved the first day I went in. It had a little starting issue problem recently and we are bringing it in soon.

     

    11/04/2008

     
    Positive Comment

    I own a 2000 Ford Focus. My overall experience was positive. My salesperson was Kay. Her service was excellent. I was approved for the car in few days. The car was in good condition and clean when I got it. There are no problems with my car at this time. However I did have a part replaced last week but other than that, there are no problems with my car.

     

    11/04/2008

     
    Positive Comment

    I own a 2003 Dodge Neon. Overall my experience was positive. My sales person was Jason, and I was approved the same day. My vehicle was in good conditon when I bought it, but my engine light came on. I had a vavle that was loose on my engine, but the service department has fixed it. Jason did a good job with the purchase of my vehicle, and I currently do not have any problems with my vehicle.

     

    11/04/2008

     
    Neutral Comment

    But did we help this JD Byrider Customer with their problem ? I own a 1998 CHEVROLET Blazer. Overall my experience was neutral, because I found some things wrong with my vehicle. My sales person was Zack, and I was approved the same day. I found out that my vehicle had no power steering fluid in it, because there is a winning sound. My radiator has some stop leak in it, so it apparantly had a leak before. Zack did a good job during the purchase of my vehicle.

     

    11/04/2008

     
    Neutral Comment

    But did we help this JD Byrider Customer with their problem ? I own a 1997 Pontiac TransSport. I took my car to the service center to get a oil change, and it didnt take long at all. I didnt have to pay for it, but I didnt get anything back. I am not having any problems with the car now. The staff treated me pretty good. Overall my experience was neutral because it wasnt good or bad.

     

    11/04/2008

     
    Positive Comment

    I own a 2004 KIA SEDONA. Overall my experience was positive. My salesperson was David, and I loved him. The vehicle was clean and in good condition when I got it, and I was approved the same day. There are no current problems with the vehicle.

     

    11/04/2008

     
           

    Previous

    1 : 2 : 3 : 4 : 5 : 6 : 7 : 8 : 9 : 10 : 11 : 12 : 13 : 14 : 15

    Next

    © 2008 Byrider Franchising, Inc. All Rights Reserved.