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J.D. Byider
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J.D. Byrider System-Wide Satisfaction Ratings

As of 8/24/2008

Sales 95%

Customers who purchased a vehicle are asked to rate the following:

  • Salesperson
  • Sales process
  • Approval process
  • Condition of the vehicle on delivery
  • Current condition of the vehicle
  • Service 89%

    Customers who had their vehicles serviced are asked to rate the following:

  • Service staff
  • Problems the vehicle had been having
  • How long it took to get the vehicle fixed
  • Whether the vehicle was repaired under warranty


  • In both instances, customers are asked to rate their experience as positive , neutral , or negative . Survey responses are shown below.

    Welcome to the J.D. Byrider feedback site. Are you searching for a first-hand consumer report? Here, J.D. Byrider customers give their honest customer feedback. You can find comments on customer service, quality and affordability of cars, the ease of the J.D. Byrider payment program and more.

    Click on the quote to read the verbatim comments of any customer.

        RATING

    DATE

    Positive Comment

    I own a 2001 SATURN Other. Overall my experience was positive. I brought my vehicle in be...

    08/14/2008

    Positive Comment

    I own a 2000 CHEVROLET Blazer. Overall my experience was positive. Tom was my salesperson...

    08/14/2008

    Positive Comment

    I own a 2000 Ford Taurus. Overall my experience was positive. I worked with Adam and he d...

    08/14/2008

    Neutral Comment

    I own a 2008 CHEVROLET Impala. I bought my car from Dusty and he did a great job. I was a...

    08/14/2008

    Positive Comment

    I own a 2000 Dodge Caravan. Overall my experience was definately positive. I brought my v...

    08/14/2008

    Positive Comment

    I own a 2003 Ford Explorer. I worked with Tom and he treated me just fine while I bought ...

    08/14/2008

    Positive Comment

    I own a 2002 SATURN LW. Overall my experience was positive. I brought my vehicle in for a...

    08/14/2008

    Positive Comment

    I own a 1999 Ford CUTAWAY VA. Overall my experience was positive. I brought my vehicle in...

    08/14/2008

    Neutral Comment

    I own a 2002 Ford Focus. I worked with Adam and he did a good job working with me. The ve...

    08/14/2008

    Positive Comment

    I own a 2004 Ford Explorer. Overall my experience was positive. Tom was my salesperson an...

    08/14/2008

    Positive Comment

    I own a 2002 Ford Taurus. Overall my experience was positive. I brought my vehicle in for...

    08/14/2008

    Positive Comment

    I own a 2004 Pontiac Grand Am. Overall my experience was pretty positive. Adam was my sal...

    08/14/2008

    Negative Comment

    I own a 2001 CHEVROLET Impala. Overall my experience was negative because everytime I bri...

    08/14/2008

    Positive Comment

    I own a 2001 Ford Taurus. Overall my experience was positive. The guy I worked with had d...

    08/14/2008

    Positive Comment

    I own a 2001 CHEVROLET Impala. Overall my experience was positive. I brought my vehicle i...

    08/14/2008

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